Essential Strategies to Build Customer Lifetime Value.

Do your customers keep coming back for more? if no, then read the email!

Hi Hi, Linkers,

I hope you're alive and kicking.

Due to some technical challenges, I will not be introducing you to the business owner for this week. However, once those technical hindrances are fixed, we will get back on track! 😁 

I have noticed that a lot of you complained about not getting emails when they are released.

Please note that emails are made available and released on Tuesdays and Thursdays between 7 pm-8:30 pm latest.

Kindly check your spam/promotions folders for your email, Mark it as important so you get to see the emails normally. Also, keep your data/internet connection active while you read the emails. This will enable you to see the pictures and memes that are attached to the email sometimes.

Also, we now have a WhatsApp and Telegram community for everyone who loves our projects and wants to keep up with our progress.

There, you get to receive updates and notifications when emails are available.

All you need to do is tap on the link above to join the community and never miss an update. 😉 

Last week we talked about how you can build customer loyalty and today we'd be looking at another topic that isn't far from what we learned.

But before that,

Have you started implementing the strategies I shared with you?

If not, why?

Just give me reasons why you're holding back from turning every one of your customers into loyal fans and customers.

I'd be expecting your reply.

As said, today's mail would cover a similar topic.

And it is about how you can increase your customer lifetime value.

You see, increasing customer lifetime value (CLV) is essential for the long-term growth and profitability of your business.

Lifetime value means the total amount of money your customers spend with your brand during their lifetime.

As long as you're playing the long-term game you need to think of ways you can increase the lifetime value of your customers.

And here are some essential strategies for increasing CLV:

🔺Upselling and Cross-Selling: This is the art of encouraging your customers to purchase additional products

or services by offering complementary or upgraded items that add value to their initial purchase.

🔺Exceptional Customer Service: When it comes to building a long-term business, providing exceptional customer service not only builds customer loyalty

but also increases the likelihood of repeat business and higher CLV.

The most important.

🔺Creating a Seamless Customer Experience:

We humans don't like stress and we get easily attached to brands that make customer experience stress-free.

Make it easy for customers to do business with you, whether through a streamlined checkout process

or user-friendly website or a delivery process for customer satisfaction and CLV.

And with that, I believe I have given you the tools to build customer lifetime value.

Go Implement.

and send feedback when you do because I will be expecting it.

Have a lovely weekend and see you next week.